Information for clients on Overnight Care of In-patients

Any patient requiring overnight care will be transported to the Somerset Road 24 hour Hopital. Emergency hours run from 7:30pm to 7:30am and the team consists of at least two registered veterinary nurses who are on site at all times, a designated night vet or an on-call vet. The veterinary surgeons are available to come into the practice at any time when phoned by the nursing team and may stay on site all night if deemed necessary. If a designated night vet is on duty, they remain in the building at all times. There is always a Registered Veterinary Nurse on duty throughout the night overseeing the inpatient care.

Facilities

The Somerset Road out of hour’s Hospital has a range of facilities to enable your pets recovery to health and to make their stay as stress free as possible. We have separate dogs, cats and exotics ward. We also have an ICU for critically ill patients and an isolation ward for patients that may have contagious diseases. We have large walk-in kennels with mattress beds for our larger dogs, vivariums for some exotic species and a quiet cat ward with cat hides to keep our feline patients calm. We have modern diagnostic facilities and patient monitoring equipment available at all times. We have the facilities to be able to perform emergency surgeries at any time of the night, however sometimes the veterinary surgeons might make the decision to stabilise your pet beforehand.

Updates on your pet

The nursing team will call you with an update on your pet between 8-9am. The Inpatient team conducts ward rounds from 8:30am. You will receive another phone call update from the Veterinary Surgeon at some point in the day to discuss your pets ongoing plan. The timing of this update may alter from day to day depending on the Vet’s caseload.

You are welcome to call at any time for an update on your pet.

If you have any more questions about our out of hours emergency service please ask any members of our team on 01484 421512