Client Survey

Less than 1 year1-3 years4-6 years7-12 years12+ years
1- 2 times2-6 timesmonthlyweekly
Strongly disagreeDisagreeNeutralAgreeStrongly agreeN/A
I found it easy to book an appointment
The waiting room was clean
I was greeted professionally and efficiently by reception on arrival
The vet described the diagnosis clearly
The vet involved me in the discussions regarding treatment
I was kept informed of costs
The waiting time between arrival and being taken into my appointment was reasonable
The nurse explained the post operative discharge instructions to me clearly
We keep you informed of important changes in the practice eg via Petsapp, website, facebook
Strongly disagreeDisagreeNeutralAgreeStrongly agree
The staff are professional
The staff are knowledgeable
The staff were helpful
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